# Map Making **URL:** https://community.mappedin.com/c/mapmaking/13.md [Latest](https://community.mappedin.com/latest.md) · [Categories](https://community.mappedin.com/categories.md) · [Tags](https://community.mappedin.com/tags.md) --- ## [About the Map Making category](https://community.mappedin.com/t/about-the-map-making-category/105)
**Author:** [@KimCodeashian](https://community.mappedin.com/u/KimCodeashian)\ **Replies:** 0\ **Last updated:** [August 7, 2024, 7:04pm UTC](https://community.mappedin.com/t/about-the-map-making-category/105 "2024-08-07T19:04:08Z")
For topics relating to map making or Mappedin map subscriptions. --- ## [All Buildings Appear Distorted in Preview](https://community.mappedin.com/t/all-buildings-appear-distorted-in-preview/614)
**Author:** [@Manikandan](https://community.mappedin.com/u/Manikandan)\ **Replies:** 2\ **Last updated:** [October 21, 2026, 9:47pm UTC](https://community.mappedin.com/t/all-buildings-appear-distorted-in-preview/614 "2026-10-21T21:47:43Z")
Hi @msohm @Quinton , We are facing an issue with the map Preview. The floorplan looks correct in the Editor, but in Preview, the structure appears distorted and scattered, with the outlines and room layout di… --- ## [Navigation bugs, Path goes through walls and rooms](https://community.mappedin.com/t/navigation-bugs-path-goes-through-walls-and-rooms/453)
**Author:** [@nemo\_akr](https://community.mappedin.com/u/nemo_akr)\ **Replies:** 7\ **Last updated:** [October 16, 2026, 2:09pm UTC](https://community.mappedin.com/t/navigation-bugs-path-goes-through-walls-and-rooms/453 "2026-10-16T14:09:42Z")
I’m facing several issues After entering, even when the destination is very close, the pathfinding goes to a strange exit (emergency exit idk why) and then loops back to the entrance door. How to fix that? I tried maki… --- ## [How is the Map Pan/Drag Boundary Defined?](https://community.mappedin.com/t/how-is-the-map-pan-drag-boundary-defined/609)
**Author:** [@Manikandan](https://community.mappedin.com/u/Manikandan)\ **Replies:** 1\ **Last updated:** [October 13, 2026, 7:38pm UTC](https://community.mappedin.com/t/how-is-the-map-pan-drag-boundary-defined/609 "2026-10-13T19:38:02Z")
Hi @Quinton , How far can we drag the map from its original position? Is there a default limit(miles/kilometers), and can we change it? We have a few hotels around 2 miles from our venue that don’t have indoor maps, bu… --- ## [Request for Mappedin Learning Resources](https://community.mappedin.com/t/request-for-mappedin-learning-resources/522)
**Author:** [@Cindy\_Yoon](https://community.mappedin.com/u/Cindy_Yoon)\ **Replies:** 31\ **Last updated:** [October 12, 2026, 8:33am UTC](https://community.mappedin.com/t/request-for-mappedin-learning-resources/522 "2026-10-12T08:33:31Z")
Hi Mappedin Support Team, I am Cindy, a new subscriber under the Mappedin Pro Plan. We would like to request simple guides and tutorial videos for: Indoor navigation / wayfinding management Map colour customizati… --- ## [Changes Not Reflecting in Mappedin](https://community.mappedin.com/t/changes-not-reflecting-in-mappedin/600)
**Author:** [@Manikandan](https://community.mappedin.com/u/Manikandan)\ **Replies:** 5\ **Last updated:** [September 18, 2026, 2:48pm UTC](https://community.mappedin.com/t/changes-not-reflecting-in-mappedin/600 "2026-09-18T14:48:54Z")
Hi @msohm , Here are our map and workspace details: Map ID: 68761667316caa000b260b8f Workspace: 6842b4709f21e6000b8073e1 I’ve made some changes in the Mappedin Editor, and the changes are reflecting correctly in the… --- ## [Is there any limit to create the POIs or rooms](https://community.mappedin.com/t/is-there-any-limit-to-create-the-pois-or-rooms/602)
**Author:** [@joshykp](https://community.mappedin.com/u/joshykp)\ **Replies:** 1\ **Last updated:** [September 17, 2026, 6:18pm UTC](https://community.mappedin.com/t/is-there-any-limit-to-create-the-pois-or-rooms/602 "2026-09-17T18:18:03Z")
I have a pro subscription. Is there any limit to create the POIs or rooms? for instance max limit 80 or 90 like that? --- ## [Multiple floors visible during routes](https://community.mappedin.com/t/multiple-floors-visible-during-routes/595)
**Author:** [@Manikandan](https://community.mappedin.com/u/Manikandan)\ **Replies:** 3\ **Last updated:** [September 8, 2026, 6:47pm UTC](https://community.mappedin.com/t/multiple-floors-visible-during-routes/595 "2026-09-08T18:47:57Z")
Hi @Quinton @msohm , While displaying a route on the current level, everything works as expected. However, when I use the escalator up/down controls or switch the floor, both levels become visible instead of showing on… --- ## [Custom 3D Models Upload](https://community.mappedin.com/t/custom-3d-models-upload/525)
**Author:** [@Manikandan](https://community.mappedin.com/u/Manikandan)\ **Replies:** 5\ **Last updated:** [August 24, 2026, 5:21pm UTC](https://community.mappedin.com/t/custom-3d-models-upload/525 "2026-08-24T17:21:48Z")
Hi, I am currently using the 3D Model Mapper tool and trying to add a custom 3D model. When I attempt to add the custom model, I see an error saying that the Model URL must be from https://cdn.mappedin.com. Since I hav… --- ## [How to backup and restore venue maps](https://community.mappedin.com/t/how-to-backup-and-restore-venue-maps/586)
**Author:** [@Manikandan](https://community.mappedin.com/u/Manikandan)\ **Replies:** 3\ **Last updated:** [July 31, 2026, 8:40pm UTC](https://community.mappedin.com/t/how-to-backup-and-restore-venue-maps/586 "2026-07-31T20:40:03Z")
Hi @msohm , I have an existing venue map in Mappedin that was used for a previous event. The event is now over, and I need to use the same Mappedin account for a new event at a different venue. If I delete the current v… --- ## [Freelancer help me with creating a mappedin map](https://community.mappedin.com/t/freelancer-help-me-with-creating-a-mappedin-map/573)
**Author:** [@Johan\_Chriton](https://community.mappedin.com/u/Johan_Chriton)\ **Replies:** 1\ **Last updated:** [June 22, 2026, 1:07pm UTC](https://community.mappedin.com/t/freelancer-help-me-with-creating-a-mappedin-map/573 "2026-06-22T13:07:02Z")
Freelance Job: Help Us Create an Indoor/Outdoor Digital Map for Wayfinding We are looking for a freelancer or small team to help us create a digital map for a wayfinding project. The goal is to create a clean, usable ma… --- ## [How often is the OSM basemap updated?](https://community.mappedin.com/t/how-often-is-the-osm-basemap-updated/569)
**Author:** [@Urban\_360\_Lab](https://community.mappedin.com/u/Urban_360_Lab)\ **Replies:** 2\ **Last updated:** [June 10, 2026, 1:45pm UTC](https://community.mappedin.com/t/how-often-is-the-osm-basemap-updated/569 "2026-06-10T13:45:48Z")
We’ve made a bunch of changes to open street maps a few days ago, but they still haven’t updated in MappedIn. How often does the MappedIn basemap fetch new osm data? Thanks --- ## [Map Making Help with MappedIn](https://community.mappedin.com/t/map-making-help-with-mappedin/551)
**Author:** [@Mutant\_Media](https://community.mappedin.com/u/Mutant_Media)\ **Replies:** 3\ **Last updated:** [April 16, 2026, 2:22pm UTC](https://community.mappedin.com/t/map-making-help-with-mappedin/551 "2026-04-16T14:22:47Z")
SUggested route is following the streetmap, is there a way for me to just let it follow the path inside the place i created ? Urgent please --- ## [Duplicate map from dashboard](https://community.mappedin.com/t/duplicate-map-from-dashboard/553)
**Author:** [@anthony.z](https://community.mappedin.com/u/anthony.z)\ **Replies:** 1\ **Last updated:** [April 9, 2026, 3:53pm UTC](https://community.mappedin.com/t/duplicate-map-from-dashboard/553 "2026-04-09T15:53:41Z")
Hello We are creating a map for a venue where events are held regularly (around once a month). The venue comprises around 30 buildings. However, not all buildings are used for every event. We would therefore like to cr… --- ## [Missing map in dashboard - Unable to edit](https://community.mappedin.com/t/missing-map-in-dashboard-unable-to-edit/509)
**Author:** [@Zigit](https://community.mappedin.com/u/Zigit)\ **Replies:** 4\ **Last updated:** [April 8, 2026, 2:48pm UTC](https://community.mappedin.com/t/missing-map-in-dashboard-unable-to-edit/509 "2026-04-08T14:48:06Z")
We had a tenant change at the retail plaza so I logged in to edit the map. There is no map there. It still shows up on the website, but I don’t see it in the dashboard. Only links to create a new map. Where is the old on… --- ## [How do I link my skybridge from level 3 to other building level 2](https://community.mappedin.com/t/how-do-i-link-my-skybridge-from-level-3-to-other-building-level-2/534)
**Author:** [@Hmnor](https://community.mappedin.com/u/Hmnor)\ **Replies:** 1\ **Last updated:** [March 31, 2026, 5:34pm UTC](https://community.mappedin.com/t/how-do-i-link-my-skybridge-from-level-3-to-other-building-level-2/534 "2026-03-31T17:34:06Z")
currently the skybringe is floating in one end. Also the building is on a hill. --- ## [How do I add path in the map?](https://community.mappedin.com/t/how-do-i-add-path-in-the-map/533)
**Author:** [@Hmnor](https://community.mappedin.com/u/Hmnor)\ **Replies:** 1\ **Last updated:** [March 31, 2026, 5:33pm UTC](https://community.mappedin.com/t/how-do-i-add-path-in-the-map/533 "2026-03-31T17:33:05Z")
I have a building that have a zebra crossing. Currently i use a building to create a path. Is there a better or proper way to do this? --- ## [Is it possible to dim the entire map and highlight selected room(s) with focused navigation?](https://community.mappedin.com/t/is-it-possible-to-dim-the-entire-map-and-highlight-selected-room-s-with-focused-navigation/531)
**Author:** [@Manikandan](https://community.mappedin.com/u/Manikandan)\ **Replies:** 1\ **Last updated:** [March 27, 2026, 1:26pm UTC](https://community.mappedin.com/t/is-it-possible-to-dim-the-entire-map-and-highlight-selected-room-s-with-focused-navigation/531 "2026-03-27T13:26:41Z")
Hi @msohm , hope you’re doing well. I have a question regarding map interaction and visual focus. When a user selects a room on the map, is there an option to dim or grey out the rest of the map (rooms, areas, and mar… --- ## [Issue with Area height](https://community.mappedin.com/t/issue-with-area-height/528)
**Author:** [@Sean\_122](https://community.mappedin.com/u/Sean_122)\ **Replies:** 0\ **Last updated:** [March 25, 2026, 10:10am UTC](https://community.mappedin.com/t/issue-with-area-height/528 "2026-03-25T10:10:10Z")
There appears to be an issue with area heights for the past few days. They appear extremely tall until you zoom in quite close to them. Is this intended, a bug, or is there a way I can resolve this? I am using the free t… --- ## [Dynamic Visibility of Booths and Rooms by Zoom Level (Below/Above 18)](https://community.mappedin.com/t/dynamic-visibility-of-booths-and-rooms-by-zoom-level-below-above-18/512)
**Author:** [@Manikandan](https://community.mappedin.com/u/Manikandan)\ **Replies:** 3\ **Last updated:** [February 26, 2026, 9:24pm UTC](https://community.mappedin.com/t/dynamic-visibility-of-booths-and-rooms-by-zoom-level-below-above-18/512 "2026-02-26T21:24:19Z")
Hi, I have a level with many small booths and rooms (lets say around 50 partner booths). Showing all these details at zoom level 18 and below makes the map cluttered and hard to understand. I’d like to: Below zoom 1… --- ## [What is the workaround for 2km boundaries in Multi-building?](https://community.mappedin.com/t/what-is-the-workaround-for-2km-boundaries-in-multi-building/508)
**Author:** [@Hmnor](https://community.mappedin.com/u/Hmnor)\ **Replies:** 2\ **Last updated:** [February 11, 2026, 7:22pm UTC](https://community.mappedin.com/t/what-is-the-workaround-for-2km-boundaries-in-multi-building/508 "2026-02-11T19:22:59Z")
Need help. What is the workaround for 2km boundaries in Multi-building with MappedIn? My buildings are scattered across 686 aches of land. --- ## [Switch maps in Pro license](https://community.mappedin.com/t/switch-maps-in-pro-license/502)
**Author:** [@chris.mcg](https://community.mappedin.com/u/chris.mcg)\ **Replies:** 2\ **Last updated:** [January 30, 2026, 1:22pm UTC](https://community.mappedin.com/t/switch-maps-in-pro-license/502 "2026-01-30T13:22:14Z")
Is it possible/acceptable to downgrade a Pro map to free and upgrade a free map to the same Pro subscription? I’ve created a map on the Pro license but due to an office move I need to create a map for Places integration … --- ## [Is draco compression supported for glb models?](https://community.mappedin.com/t/is-draco-compression-supported-for-glb-models/503)
**Author:** [@ClaLiFi](https://community.mappedin.com/u/ClaLiFi)\ **Replies:** 0\ **Last updated:** [January 29, 2026, 1:00am UTC](https://community.mappedin.com/t/is-draco-compression-supported-for-glb-models/503 "2026-01-29T01:00:59Z")
Hello! I’m a bit of a beginner but I’ll be brief. I was wondering, before I go through the whole ordeal of trying to find this info, does MappedIn support Draco compression for GLB files? I’m trying to use a Draco-comp… --- ## [How can I set restrictions for route building?](https://community.mappedin.com/t/how-can-i-set-restrictions-for-route-building/499)
**Author:** [@Barys\_Kuzevanau](https://community.mappedin.com/u/Barys_Kuzevanau)\ **Replies:** 3\ **Last updated:** [January 13, 2026, 9:13pm UTC](https://community.mappedin.com/t/how-can-i-set-restrictions-for-route-building/499 "2026-01-13T21:13:16Z")
We have an outlet that is designed as a group of small houses. One shop equals one house. However, there are not pedestrian areas everywhere. For example, between the houses there may be grass or a fountain, and people… --- ## [Creating Map Views](https://community.mappedin.com/t/creating-map-views/498)
**Author:** [@Steve\_Lydiatt](https://community.mappedin.com/u/Steve_Lydiatt)\ **Replies:** 2\ **Last updated:** [January 9, 2026, 4:17pm UTC](https://community.mappedin.com/t/creating-map-views/498 "2026-01-09T16:17:06Z")
Hi All, Please can someone tell me or point me at the location in the docs where it explains how I can create a map View? The docs explain how to select an existing view from the developer portal, however some of my ma… --- ## [Need support for my below 3 questions](https://community.mappedin.com/t/need-support-for-my-below-3-questions/486)
**Author:** [@Azad\_Properties](https://community.mappedin.com/u/Azad_Properties)\ **Replies:** 3\ **Last updated:** [November 24, 2025, 4:15pm UTC](https://community.mappedin.com/t/need-support-for-my-below-3-questions/486 "2025-11-24T16:15:58Z")
Need to add new categories in Our Map . Need to define the internal roads . Need to make a special color for every buildings. --- ## [MS Places map not showing walls and workspaces](https://community.mappedin.com/t/ms-places-map-not-showing-walls-and-workspaces/440)
**Author:** [@chris.mcg](https://community.mappedin.com/u/chris.mcg)\ **Replies:** 4\ **Last updated:** [November 18, 2025, 8:41pm UTC](https://community.mappedin.com/t/ms-places-map-not-showing-walls-and-workspaces/440 "2025-11-18T20:41:16Z")
I’ve exported my map as an IMDF for use in MS Places. In the places app one floor shows as expected with all the wall outlines, but the other floor is missing walls and to see the workspace assets you need to zoom in a l… --- ## [Adding a floor plan to an existing map](https://community.mappedin.com/t/adding-a-floor-plan-to-an-existing-map/468)
**Author:** [@Steve\_Lydiatt](https://community.mappedin.com/u/Steve_Lydiatt)\ **Replies:** 3\ **Last updated:** [October 30, 2025, 11:39pm UTC](https://community.mappedin.com/t/adding-a-floor-plan-to-an-existing-map/468 "2025-10-30T23:39:57Z")
Hello Everyone, We have a map which was initially created by choosing an address (from the 3 choices of floorplan, address or demo-app). We would like to go back an add a floor plan to it - is this possible please? If… --- ## [How to hide outdoor view and only show building interiors?](https://community.mappedin.com/t/how-to-hide-outdoor-view-and-only-show-building-interiors/441)
**Author:** [@Jose\_Diaz](https://community.mappedin.com/u/Jose_Diaz)\ **Replies:** 1\ **Last updated:** [September 18, 2025, 6:08pm UTC](https://community.mappedin.com/t/how-to-hide-outdoor-view-and-only-show-building-interiors/441 "2025-09-18T18:08:27Z")
Hi, We’re embedding a Mappedin map for our venue and noticed that the default view shows the outdoor/world context around the building. For our use case, we only want to display the indoor floor plans without the outsid… --- ## [Can't upload photos](https://community.mappedin.com/t/cant-upload-photos/437)
**Author:** [@Robert\_Ziegenhagen](https://community.mappedin.com/u/Robert_Ziegenhagen)\ **Replies:** 3\ **Last updated:** [September 17, 2025, 6:01pm UTC](https://community.mappedin.com/t/cant-upload-photos/437 "2025-09-17T18:01:13Z")
I just upgraded to Advanced but still can’t upload jpg photos to map rooms (size = 800k) - they just hang and hang. Am I screwing up or do you have a server problem? [Next page](https://community.mappedin.com/c/mapmaking/13.md?page=1)