Mapedin iframe issues

Mappedin JS
22 
const loc =
          (
            (mapData.getByType?.("enterprise-location") as LocationLike[]) || []
          ).find((l) => l.id === id) ||
          (
            (mapData.getByType?.("location-profile") as LocationLike[]) || []
          ).find((l) => l.id === id) ||
          null;
        if (loc?.name)
          return { ...s, displayLabel: loc.name, resolvedLoc: loc };
23

In the screenshot of the Location Manager you posted, there are numbers set as the names of the location. The code is doing the correct thing and returning those numbers. Is the issue that the location names turned from text into numbers without you editing them?

One optimization tip, you don’ t need to check enterprise-location, those are only applicable to maps created in our legacy tooling. All of your locations will be location-profile.

24

Hi,
yes **the issue that the location names turned from text into numbers without you editing them. We don’t do it.

Also, the second problem is that we added locations to the premises.
And sometimes, randomly, some locations disappear, and on the map the building appears empty.
For example, Dolce & Gabbana disappeared this morning, although this location has always been added to the map.

Also, we name the locations starting with a capital letter, but some of them are displayed with a lowercase letter.

I think this is some kind of bug on your side.

Thank you.

25

Please look at Arena. On map it show like “arena” and not “Arena”

image (11)
image (11)530×350 83.1 KB

26

Thank you for the additional details. We’re taking a look.

27

Also, guys,
I want to report another bug:

As you can see, the autocomplete from your API suggests “Brothers Brooks,” but the correct name is “Brooks Brothers.”
If I type “Broo,” it shows the correct name (“Brooks Brothers”), but if I type just “Bro,” it shows “Brothers Brooks.”

This seems to be a bug.

28

Thanks for reporting this. I’m looking into it with our Mappedin JS development team.

29

We’re going to look into how we could improve this. Suggestions are designed to act like auto complete for the user, not provide the full results. I recommend using the search method instead of suggest to populate the actual store name after the user has pressed enter or selected a suggestion.

30

Hello,

Please help us fix the bug with locations randomly disappearing from the map.
This creates major issues for us, and we can’t understand why it’s happening.

We don’t have AI enabled on the map, yet sometimes certain stores just detach themselves from the building.

We need your assistance because without fixing this bug, your solution does not seem stable.

Is it possible to check the logs, for example, to understand why places get unlinked from the buildings?

Thank you.

31

Sorry to hear that. My understanding is that you have an open ticket with our support team about this, and it happened previously due to running AI mapping again, which overwrote some changes. Please follow up with them on this issue as they’ll have access to logs and can exchange private information over email that we shouldn’t post publicly here.