Hi @msohm ,
Here are our map and workspace details:
68761667316caa000b260b8f6842b4709f21e6000b8073e1I’ve made some changes in the Mappedin Editor, and the changes are reflecting correctly in the Preview.
However, when I click “Share - Copy Link” and open the shared link, the changes are not reflected there and in my Local.
Could you please help me understand why the changes are not being reflected?
Hello there, are there any changes in particular that you aren’t seeing reflected? When I compare various parts of the preview and the live link they match up.
Hi @msohm @Quinton ,
I’ve attached screenshots showing both scenarios: the first one is the Preview, and the second one is the Share - Link map.
In Level 2, the latest updates to the room names and POI names are not reflected in the first building in the shared link. The same behavior can also be seen on Level 4, Level 5, the Basement levels, and some other changes across additional levels.
Additionally, in Level 1, the entire map structure appears to have shifted and become smaller compared to the floorplan placement and the structure I originally drew on top of the map in the Editor.
Please have a look on Level 1 and Level 4,5 for the exact issue.
Thank you for that. We will look in to it and let you know once we know more.
As an aside I did want to mention some mapping best practices. We generally advise the use of room types such as hallways. We also discourage adding POIs on top of rooms instead of assigning a location directly the room. Lastly, it appears quite a few of your rooms don’t have any doors created. This will prevent directions from working to those spaces.
Hello again, we have found the issue and resolved it for your venue. We are still looking in to the root cause. Thank you for calling this one out!
Thanks for the update and for resolving the issue. Appreciate your support!
